Privacy policy.

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the TermsFeed Privacy Policy Generator.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information from Third-Party Social Media Services

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Type: Functionality Cookies

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Google Analytics

Imaginary BikeWorks LLC uses Google Analytics, a web analytics service provided by Google LLC ("Google"), to analyze and track website usage. Google Analytics uses cookies and similar technologies to collect and analyze information about how users interact with our website. This information is used to evaluate website traffic, improve our website's functionality, and understand user preferences.

The information generated by the cookies about your use of our website, including your IP address, may be transmitted to and stored by Google on servers in the United States. However, we have implemented IP anonymization, which means that your IP address will be truncated within member states of the European Union or other parties to the Agreement on the European Economic Area before it is transmitted to the United States. Only in exceptional cases will the full IP address be sent to a Google server in the United States and truncated there. On our behalf, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide us with other services relating to website activity and internet usage.

Opting Out of Google Analytics

You can prevent your data from being collected and used by Google Analytics by installing the Google Analytics Opt-out Browser Add-on. The add-on instructs the Google Analytics JavaScript not to send any information about your website visit to Google Analytics.

Please note that opting out of Google Analytics through the browser add-on will only apply to the specific browser and device you are using and may not be effective for other browsers or devices.

By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.

To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

To attend and manage Your requests to Us.

We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.

• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation

• Protect and defend the rights or property of the Company

• Prevent or investigate possible wrongdoing in connection with the Service

• Protect the personal safety of Users of the Service or the public

• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Payment Processing

Imaginary BikeWorks LLC provides users with the ability to make payments for products directly through our website. We understand the importance of safeguarding your payment information and maintaining the privacy and security of your personal data.

When you choose to make a purchase on our website, we collect and securely transmit certain payment information, such as your credit card details or other payment method information, to our trusted third-party payment processors, including PayPal, Square, and Stripe. We do not store or retain your complete payment information on our servers. Our payment processors adhere to industry-standard security measures to protect your payment details and ensure a secure transaction.

PayPal, Square, and Stripe are reputable and well-established payment service providers that enable us to offer a variety of secure payment options. Each payment processor has its own privacy policy and terms of service, which may govern the collection, storage, and use of your payment information. We recommend reviewing their respective privacy policies to understand how your information is handled by these payment processors.

Please note that while we take all reasonable precautions to protect your payment information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security in the transmission or storage of your payment details.

By choosing to make a payment through our website, you acknowledge and agree to the collection, transmission, and processing of your payment information by our trusted third-party payment processors, including PayPal, Square, and Stripe.

We value your privacy and assure you that any personal data collected during the payment process will be handled in accordance with our Privacy Policy.

Email Communications

Imaginary BikeWorks LLC may send emails to users for order status purposes. These emails are essential for providing updates on your order, such as order confirmations, shipping notifications, and delivery updates. By placing an order with us, you agree to receive these necessary email communications related to your order.

In addition to order status emails, Imaginary BikeWorks may occasionally send promotional or marketing emails containing information about our products, services, special offers, or other relevant updates. However, we understand that not all users may wish to receive such emails.

If you prefer not to receive promotional or marketing emails from us beyond the necessary order status communications, you can opt out at any time. Simply contact our customer support team, whose contact information can be found at the end of this policy.

Please note that even if you choose to opt out of promotional or marketing emails, you will still receive order status emails to ensure you stay informed about the progress of your orders.

By using our website and providing your email address, you acknowledge and agree to receive order status emails and have the option to opt out of additional promotional or marketing emails.

California Consumer Privacy Act (CCPA) Compliance

Under the CCPA, California residents have specific rights regarding the collection, use, and disclosure of their personal information by businesses. We want to ensure that you are aware of these rights and how we handle your personal information.

Right to Know and Access:

You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources from which we collected the information, the purposes for which we collected it, and the categories of third parties with whom we have shared your personal information.

Right to Delete:

You have the right to request the deletion of your personal information that we have collected from you, subject to certain exceptions as permitted by the CCPA.

Right to Opt-Out:

You have the right to opt-out of the sale of your personal information. Imaginary BikeWorks LLC does not sell personal information to third parties for monetary consideration. However, please be aware that certain sharing of information may be considered a "sale" under the broad definition of the CCPA. For more details on our data sharing practices, please refer to the "Information Sharing and Disclosure" section of this Privacy Policy.

Right to Non-Discrimination:

We will not discriminate against you for exercising any of your CCPA rights. This means we will not deny you goods or services, charge you different prices or rates, provide a different level or quality of goods or services, or suggest any changes in the treatment of your personal information if you exercise your CCPA rights.

To exercise any of these rights, please refer to the "Your Privacy Rights" section of this Privacy Policy for instructions on how to submit a verifiable consumer request.

Please note that any requests to know, access, or delete your personal information are subject to verification to protect your privacy and ensure the security of your information. We will respond to your request in accordance with the CCPA's timelines and requirements.

For more information about how we collect, use, and disclose personal information, including the categories of personal information we have collected in the past 12 months, the sources of that information, and the purposes for which we use it, please refer to the relevant sections of this Privacy Policy.

Compliance with California Online Privacy Protection Act (CalOPPA)

Imaginary BikeWorks LLC values the privacy of California residents and complies with the California Online Privacy Protection Act (CalOPPA). This section of our Privacy Policy outlines the additional rights and disclosures for California residents.

Do Not Track (DNT) Signals

We do not currently respond to "Do Not Track" signals sent by web browsers. As there is no universally accepted standard for DNT signals, we currently do not recognize or respond to DNT signals.

Personal Information Collection and Usage

When California residents use our services, we may collect the following categories of personal information as defined by CalOPPA:

Identifiers, such as name, email address, and contact information.

Internet or other electronic network activity information, such as browsing history and interactions with our website or mobile application.

Geolocation data, such as the general location of the device you are using to access our services.

Inferences drawn from the above information to create a profile about your preferences and characteristics.

We collect and use this personal information for the purposes described in our Privacy Policy. We do not sell personal information of California residents to third parties.

California Consumer Privacy Rights

If you are a California resident, you have the following rights under CalOPPA:

Right to Know: You have the right to request information about the categories of personal information we have collected, the sources from which we collected the information, the purposes for which we collected the information, and the categories of third parties with whom we have shared the information.

Right to Delete: You have the right to request the deletion of your personal information held by us.

Right to Opt-Out: If we sell personal information, you have the right to opt-out of the sale of your personal information.

Right to Non-Discrimination: We will not discriminate against you for exercising your rights under CalOPPA. This means we will not deny you goods or services, charge you different prices or rates, provide a different level or quality of goods or services, or suggest any changes in our services to you, should you choose to exercise your rights under CalOPPA.

How to Exercise Your Rights

To exercise your rights as a California resident under CalOPPA, please submit a verifiable consumer request to us using the contact information provided at the end of this Privacy Policy. We may need to verify your identity before processing your request.

Authorized Agents

California residents may designate an authorized agent to make requests on their behalf. If you would like to designate an authorized agent, please provide a written authorization to us, and we may request additional information for verification purposes.

Compliance with EU General Data Protection Regulation (GDPR)

If you are located in the European Economic Area (EEA), you have certain rights under the EU General Data Protection Regulation (GDPR) regarding your personal data. Imaginary BikeWorks LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

If you wish to be informed about what personal data we hold about you and if you want it to be removed from our systems, please contact us using the contact information provided at the end of this Privacy Policy. In certain circumstances, you have the following data protection rights:

The right to access, update, or delete the information we have about you: You can request access, update, or deletion of your personal data directly within your account settings. If you are unable to perform these actions yourself, please contact us to assist you.

The right to rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object: You have the right to object to our processing of your personal data.

The right to restriction: You have the right to request that we restrict the processing of your personal data.

The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.

The right to withdraw consent: You also have the right to withdraw your consent at any time where Imaginary BikeWorks LLC relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your personal data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Legal Basis for Processing Personal Data Under GDPR

If you are from the EEA, Imaginary BikeWorks LLC's legal basis for collecting and using your personal data depends on the information we collect and the specific context in which we collect it. We may process your personal data for the following reasons:

Performance of a contract: The processing of your personal data is necessary for the performance of a contract with you or for taking pre-contractual steps upon your request.

Compliance with a legal obligation: We may process your personal data when it is necessary to comply with a legal obligation to which we are subject.

Legitimate interests: We may process your personal data based on our legitimate interests, such as providing and improving the Service, maintaining the security of the Service, and analyzing how the Service is used.

Consent: We may process your personal data if you have given us explicit consent to do so for a specific purpose.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By visiting this page on our website: https://www.imaginarybikeworks.com/privacy-policy